Are you having trouble with Google error message (while retrieving information from server [DF-DFERH-01])? Don’t Worry anymore! We are here to help you out to solve the problem! It usually occurred when trying to update or download applications on Android operating system and it’s occurred due to data corruption. Now We are going to share how to get rid of the error message [DF-DFERH-01]. Please follow the instruction below to resolve the issues! Hope everyone solves the issues through this methods.

01. First Method – Clear all cache and data

01. Go to ”Settings” -> “Applications” -> “Manage Applications” and select “All”

02. Go to “Google Play Services Framework” and select “Clear Data” & Clear Cache to remove all the data.

03. Go to “Google Play Store” and Select “Clear Data” & Cache to remove all the data regarding Google Play Store.

04. If the first method is not working, Please follow the second method below.

02. Second Method – Remove and Add Your Google Play Store Account.

01. Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”

02. Go to “Menu” and Select “Remove Account”, and then “Add Your Account”.

03. Now “Restart” your mobile device and try to perform update or download.

04. Good Job !

If you still have the Google Play Error after step 1 & 2, try our total solutions for google play errors

CLICK HERE FOR TOTAL SOLUTIONS FOR GOOGLE PLAY ERRORS >

9 Comments

julie on April 4, 2015 at 9:02 am

Thank I tried both but the second methode does not remove the error on my device and the first one is a temporary solution, I have done it several times just to use the playstore.
Reply
Maria M on April 6, 2015 at 3:45 pm

Thanks!
I cleared Cache, force stopped and reopened Play Store. It started working again.
HTC ONE M7~Sprint
Reply
Maria M on April 7, 2015 at 5:32 pm

Hi!
Google Wallet updated a few days ago.
With the update, Google Play Store purchases go through Google Wallet.

If you have a Credit Card or Bank Account which is expired or inactive, it throws an error message to the Play Store.
I went into Google Wallet and deleted my expired Credit Card and Inactive Bank Account.
Google Play Store is now working!

I read about this on an Android Central Forum.
Check your Google Wallet to ensure your connected credit cards haven’t expired.
Good Luck!
Reply
Todd Hyle on April 8, 2015 at 2:06 am

I had this problem with my HTC M7. Play Station gave me the same error. I spent 1.5 hours on the phone with HTC with no luck.
I then called Google. The fix is simple. Settings- Apps – All – Google Play Store – Uninstall upgrade.
Boot your phone and you’re done.
Reply
jabs on April 16, 2015 at 4:40 pm

I was getting the same error.resolved it by enabling the cookies.go to settings->privacy and security ->Accept cookies
Reply
- pntbrother on April 17, 2015 at 11:54 am
  
  Thank you for sharing other method! 🙂 Have a wonderful day!
  Reply
bob on May 12, 2015 at 5:17 am

didnt do anything,just waited for 5 minutes and retried.boom magic works sometimes
Reply
GIOVANNI on April 20, 2016 at 11:54 am

Thanks you!!! I LOVE YOU
Reply
Apple on July 27, 2017 at 11:17 pm

Thanks a lot! Worked for me 😀
Reply