If you are facing the Google Chrome update failed error 12 on Mac OS X, Don’t worry anymore! Here we are sharing how to get rid of the error message when updating google chrome on your macbook. Please follow the instruction to fix the issue!

Step 01. Go to Applications > Open Terminal

Step 02. Type the following command in the command line and hit enter

~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/Resources/install.py –uninstall

Step 03. Type this command and hit enter again

sudo /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/Resources/install.py –uninstall

Step 04. Reboot your macbook pro and try to update Google Chrome web browser.

4 Comments

Kate on April 8, 2015 at 5:57 pm

It isn’t working for me because it’s requiring a password.
Reply
- Ayush agrawal on April 16, 2016 at 3:17 am
  
  Close Chrome and type on terminal: sudo rm -rf /Library/Google && sudo rm -rf ~/Library/Google
  Restart Chrome and done 😉
  Reply
Andrea on April 27, 2016 at 1:41 am

In my case the path was: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/Resources/ksinstall

and the file is no more a .py so i had to do ./ksinstall –uninstall
Reply
Eric on December 7, 2016 at 1:07 pm

This appears to be no longer valid. On the first command I get “directory does not exist” and the second “command not found.”
Reply