Hello Android guys! Today we are trying to fix startup issues on Samsung Galaxy S7. If you are one of the people having the same issues, try some of our methods. First thing we are going to do is if we can boot into safe mode. If we fail to access into safe mode, we are going to wipe cache partition. And lastly, we are going to perform factory reset. But factory reset deletes all your data, so it’s up to you. However let’s fix the problem. Just one thing you should check before starting. Have you tried to charge your phone one more time? We recommend you to try charging your phone one more time. If still not working even if you try to charge one more time, try the steps below.
It might be the solution For those having one of the following issues:
- My phone is frozen
- Screen won’t turn on (Black Screen)
- My phone won’t boot up
- Keep starting issues (Stuck at loading or forever loading)
- Keep freezing
1. Safe Mode
Please check if you can boot into safe mode. Sometime apps cause the issue. So if you can boot into safe mode in your Galaxy S7, you need to find the app that causes the issue and delete it. In order to boot into Safe Mode:
Step 01. Power off your phone.
Step 02. Power on your Galaxy S7. When the Samsung Logo appears on the screen, Press and Hold Down Volume DOWN key until it completely boots up.
2. Wipe Cache Data
It could be happened due to the cache errors. So we are going to wipe cache partition in recovery mode this time.
Step 01. Make sure your device is turned off
Step 02. Press and Hold Home + Volume Up + Power buttons at the same time and release all buttons when the recovery mode screen appears.
Step 03. Soon you will get this screen. Navigate Wipe Cache Partition using the volume down button and confirm it using the power button.
Step 04. After wipe cache partition process is completed, try to restart your phone and see if it still won’t boot up. If so, try to factory reset.
Warning! Factory reset will erase all of your data (pictures, videos, and settings).
Step 01. Power off your device as you’ve done in the wipe cache partition.
Step 02. Press and hold Home + Volume Up + Power key together until the recovery screen comes up.
Step 03. Select Wipe Data/Factory Reset.